SpeechLive for Insurance Professionals

Capture the Claim While the Details Are Still Fresh

Claims work rises or falls on documentation. An adjuster reviews a file, visits a property, inspects damage, photographs it, speaks with a claimant, and prepares a report. The work moves fast, often far from a desk, and every detail counts.

SpeechLive lets adjusters capture observations the moment they happen, then moves those recordings into a managed transcription or speech recognition workflow, so nothing important is lost between the site and the report.

A Claims Workflow That Starts in the Field

During a claimant interview, an adjuster can use SpeechLive with a smartphone or Philips SpeechMike Ambient PSM5000 to capture the conversation clearly, even in a noisy environment. SpeechLive then transcribes it, generates a summary, and prepares it for review. The adjuster remains responsible for reviewing and finalising every document.

Claim documentation is never just paperwork.

It is the record people rely on later, when questions arise about what was observed, what was said, and what still needs follow-up.

Capture Observations While They Are Fresh

The longer a site visit sits undocumented, the more context fades. With SpeechLive, an adjuster can dictate during or right after an inspection and send the recording straight into the workflow, preserving what was observed, where damage appeared, what the claimant said, and which questions remain open. And because the SpeechLive mobile app can attach photos or videos to a dictation, visual evidence stays beside the spoken observations that explain it.

AI Assistance for Claims Documentation

Adjusters constantly ask how to document claimant interviews more efficiently. With the speech recognition add-on, the AI Assistant can turn a recorded site visit or interview into a clean transcript, a concise summary, key points, and action items — building searchable claim documentation while keeping the professional firmly in charge. SpeechLive supports the documentation. It does not replace claims judgement.

How Speakeasy Solutions Helps Insurance Teams

We help insurance organisations decide where SpeechLive fits claims work, from field documentation and claimant interviews to review workflows and team adoption. Together we map where voice capture, transcription, AI summaries, and review steps belong in your existing process, then configure and train around it.

Frequently Asked Questions