Jun 11, 2023 | DMO Support & Tips
As always with any troubleshooting, begin by shutting down all applications and restarting your computer. Sometimes the issue responds to a simple computer restart. If not, read on… Dragon’s microphone is on (microphone indicator is GREEN on the DragonBar) but...
Jan 19, 2023 | DMO Support & Tips
FIXED — PowerMic Mobile microphone stops unexpectedly on iPhones upgraded to iOS 16.2 This issue affects all PowerMic Mobile iPhone iOS 16.2 users. This issue does NOT impact Android phone users. The Fix: Nuance is pleased to announce the availability of the...
Jan 5, 2023 | DMO Support & Tips
PowerMic Mobile microphone stops unexpectedly on iOS 16.2 This issue affects all PowerMic Mobile users running iOS 16.2. Issue: Users have reported after upgrading to iOS 16.2, the microphone turns itself off immediately after turning it on. Resolution: As Nuance...
Dec 13, 2022 | DMO Support & Tips
Whether you choose to use Dragon Medical One’s dictation box or not, from time to time it may seem to appear for no reason at all from. And even if you know why it appeared, but it was not intended, it may feel like an arduous process to “get rid of...
Dec 4, 2022 | DMO Support & Tips, Dragon Support, Dragon Tips
The Problem Every so often, you may have been using Dragon Medical One or Dragon Professional for a certain period of time, followed by several hours of working away from the computer. You return to your computer and Dragon doesn’t quite seem to perform as it...
Nov 21, 2022 | DMO Support & Tips
Introduction While it is typical for most medical practitioners to desire the expanded forms of dosages such as “twice-daily” for bid (BID), some physicians still prefer the abbreviation. Unfortunately, with Dragon Medical One, regardless of how many times...